My name is George I am also happy manager of the latest StarWars laptop computer, as a gift from my mothers.
Regrettably, the notebook keeps a bad monitor (small white stripe on remaining spot), but HP Greece accept the drawback and they’re going to http://www.datingmentor.org/nl/fuckbookhookup-overzicht/ change the display with a new one.
The problem is that my mothers missing the receipt therefore I surprisingly discover, that i’ve not any longer guarantee for my item. Local HP, whom look at the serial wide variety, claims they can confirm that the laptop initially operated on before half month or that day created are conclusion of 2015, nonetheless cannot do anything without a receipt because i might stole it. I’ve the initial presentation and all of equipment, I can offer a copy of my ID card or just about any other personal data they could ask, however they are not willing to switch their viewpoint.
Furthermore, into the concern basically pick a care pack to extend my personal laptop computer’s guarantee to 3 years, they aswer this does not sound right to give guarantee because my personal item has not run any guaranty anymore.
The thing I have to do? Is the fact that some other method to get in touch with horsepower Europe or HP United States?
We skip to emphasize that i saw a post about invoices, states “if hardly any other order time is obtainable for a customer items, a standard go out of order try loaded into our very own methods instead of your genuine day of acquisition. Customer care is going to work to you to ascertain the nearest big date to your initial order as you can. Frequently, that day coincides together with the day the product is sent towards store, the time it had been basic driven on, and/or go out it actually was made.”